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30 DAY SATISFACTION GUARANTEE: 30 More Reasons You’ll Be Satisfied With Your CardScan Product: Our Unconditional Money-Back Guarantee. At CardScan, we believe that customer service begins before you purchase your CardScan – and never ends, even if you decide it’s not for you. So each of our products comes with an unconditional 30-day money back guarantee that means exactly what it says. If for any reason it doesn’t live up to your expectations or meet your needs, you can send it back for a full refund of your purchase price. No hassles. No hemming and hawing. No nonsense. If you purchased your CardScan directly from us, just call 1.800.640.6944 and speak to Customer Service. We’ll give you a Returned Merchandise Authorization (RMA) number, which you’ll need in order to receive your refund. Once we receive your product, we’ll credit your credit card for the full purchase price. If you’ve had to return the product because of our error, we’ll also refund your original shipping charges. If you purchased your CardScan from one of our retail or e-tail partners, please follow the directions for returning the product to them. If for some reason our partner can’t accommodate you, call us at 1.800.640.6944 and we’ll help. Please have your proof of purchase available when you call. If you’re experiencing technical problems, please call our Technical Support team at 617-492-4200 x2. Your scanner is covered under our two year warranty program. If our company and our products exceed your expectations, it’s not by accident. Our commitment to unconditional customer satisfaction has helped to build our reputation. And we’re equally committed to improving what’s not working. If you’d like to share your CardScan experience with us, please email us at feedback@cardscan.com. |
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